The terms and conditions of Stationery Etc and Newcombe Design Limited
We, Our ,Stationery Etc and Wedding Stationery Etc refers to Newcombe Design Limited and our staff.
You, Your and the customer refers to the person whose name appears first on the order form or the name/names on any cheque sent with an order or the name on the credit card used.
1. Card and foil colours and/or materials may differ slightly from those pictured, the quality of the images are not comparable with the true products. We advise customers to request a sample before ordering stationery. Samples sent may be rejected cards and do not reflect on the quality of our stationery. Card dimensions given are approximate and there may be some variation between batches of cards.
2. Because of the printing method, cards produced at a later date may not match exactly and so if this is important, please ensure you order plenty of stationery now. This applies with all batch printing (I’m sure you will remember checking batch numbers of laminate floor boards, wallpaper and other DIY products at one time in your life) and is not a compromise of quality.
3. It is the customer’s responsibility to check that all details, names and spellings to be printed are correct.
We, Our ,Stationery Etc and Wedding Stationery Etc refers to Newcombe Design Limited and our staff.
You, Your and the customer refers to the person whose name appears first on the order form or the name/names on any cheque sent with an order or the name on the credit card used.
1. Card and foil colours and/or materials may differ slightly from those pictured, the quality of the images are not comparable with the true products. We advise customers to request a sample before ordering stationery. Samples sent may be rejected cards and do not reflect on the quality of our stationery. Card dimensions given are approximate and there may be some variation between batches of cards.
2. Because of the printing method, cards produced at a later date may not match exactly and so if this is important, please ensure you order plenty of stationery now. This applies with all batch printing (I’m sure you will remember checking batch numbers of laminate floor boards, wallpaper and other DIY products at one time in your life) and is not a compromise of quality.
3. It is the customer’s responsibility to check that all details, names and spellings to be printed are correct.
4. We will produce proof copies of all prints required. We will e-mail or fax proofs. Please note that we do not charge for producing proofs unless order is cancelled prior to printing.
5. The checking of the proofs if required is the responsibility of the customer. We require written confirmation either by letter or e-
6. Any amendments that the customer requires after printing has commenced will result in an additional charge. Any errors on the part of Newcombe Design Limited will be rectified at our cost. We may require that any stationery in question be returned to us together with a written note of any faults or damage (postage will be reimbursed to the customer only where the fault lies with Newcombe Design Limited). Stationery may be replaced or rectified as necessary based on an individual basis (see note 7 below).
7. We are confident you will be happy with our products, however please ensure we receive any complaint you may have within seven days of receipt of goods, in order that action can be taken. Please note we can only exchange faulty goods after they have been received in full. We recommend that you check the condition of the consignment before signing to confirm that you received goods in good order. Missing goods must also be reported within seven days.
8. All of our stationery is fully printed and assembled to order therefore we are unable to provide refunds for unwanted stationery nor can we accept cancellations once printing has commenced. There will be a charge if a personalised stationery order is cancelled before printing but after proofs have been compiled. This charge is variable depending upon complexity of the order and time spent but will not be less than £25.00. We strongly advise you to request a sample of your preferred design prior to ordering to avoid possible disappointment.
9. Newcombe Design Limited reserves the right to amend, add or delete any detail, information, price and condition as shown on this web site without prior notice. Although rare it is possible that we may substitute materials when producing our stationery for similar without prior notice.
